Sight Software’s Process Intelligence tool, Pro/Sight, allows authentic self-service Process Intelligence, and compresses analytical cycle time and cost to near zero. It transforms process management by placing the capability and responsibility for the management and improvement of process behavior squarely in the hands of all process stakeholders.

Pro/Sight offers process workers a powerful analytical tool without complexity found in both generalized BI software (e.g., Business Objects, Cognos) and generalized statistical software (e.g., Minitab, JMP)—and the transfer of data between them. Much of the complexity of generalized packages arises from the fact that they are trying to be "all things to all people." In contrast, Pro/Sight, is simply "one thing to one person"—a lightning-fast process analysis tool for the process stakeholder.

What’s Different?

Pro/Sight is process-specific software. Most transactional business processes involve a single process element—the central element around which the process is organized—e.g., a trouble ticket (customer service), sales opportunity (sales), or order (credit approval). Pro/Sight leverages the unitary process element characteristic to organize the structure, analysis and presentation of process data in an easy-to-use solution. With Pro/Sight the process analyst is:

1. Insulated from the low level SQL query structure
2. Insulated from knowledge of database structure
3. Insulated from data acquisition and transfer
4. Presented familiar process concepts in simple hierarchies
5. Presented a rich client interface which facilitates ease-of-use
6. Presented an error-free selection of analytical functions
7. Insulated from the selection of the type of control chart (and the appropriate underlying algorithm)

Pro/Sight is true "plug and play" process analysis.

Why Don’t Process Stakeholders Analyze Process Behavior Today?

Process stakeholders don’t analyze data today because the resource cost is too high and the analytical cycle time too long. Few possess the nexus of skills required to confidently operate query tools and general statistical packages. For most workers, answering process questions require seeking the help of a specialist outside their work group. This halts most inquiries. Yet, even if a worker has the requisite skills, the analytical cycle time is simply too long.